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1. Ethno methodologists 2. Difference between listening and hearing 3. Qualities needed in group discussions 4. The Speech Act theory 5. Indicators of assertive behavior

Assignment Solutions, Case study Answer sheets Project Report and Thesis contact aravind.banakar@gmail.com www.mbacasestudyanswers.com ARAVIND – 09901366442 – 09902787224 BUSINESS COMMUNICATION Q.1 Short Note: -(Any three) 1. Ethno methodologists 2. Difference between listening and hearing 3. Qualities needed in group discussions 4. The Speech Act theory 5. Indicators of assertive behavior Q.2 Answer any nine of the following questions:- 1. Explain the types of communication with example? 2. “Without feedback, communication is incomplete”. Discuss. 3. What is ethical communication? 4. Why it is important to identify the deterrents of listening process? 5. In cohorts, discuss the importance of body language in a presentation? 6. What is assertiveness? How it is different from aggressiveness? Explain with Examples? 7. Show the importance of voice modulation? 8. How can you be empathetic and assertive at the same time? 9. “Seeing i...