1. Ethno methodologists 2. Difference between listening and hearing 3. Qualities needed in group discussions 4. The Speech Act theory 5. Indicators of assertive behavior
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BUSINESS COMMUNICATION
Q.1 Short Note: -(Any
three)
1. Ethno methodologists
2. Difference between
listening and hearing
3. Qualities needed in
group discussions
4. The Speech Act theory
5. Indicators of assertive
behavior
Q.2 Answer any nine of the
following questions:-
1. Explain the types of
communication with example?
2. “Without feedback,
communication is incomplete”. Discuss.
3. What is ethical
communication?
4. Why it is important to
identify the deterrents of listening process?
5. In cohorts, discuss the
importance of body language in a presentation?
6. What is assertiveness?
How it is different from aggressiveness? Explain with Examples?
7. Show the importance of
voice modulation?
8. How can you be
empathetic and assertive at the same time?
9. “Seeing is believing”. Discuss
the statement in context of visual aids used for Presentations?
10. Prove with the help of
examples that positive comments enhance the listening process?
11. How can the message be
made in context and relevant for the receiver?
Q.3 Answer any three
questions:
1. Explain the basic forms
of communication and the process of communication?
2. Explain the types of
Listening?
3. Explain seven steps of
successful presentation?
4. Explain models of
communication?
Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224
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