1. Ethno methodologists 2. Difference between listening and hearing 3. Qualities needed in group discussions 4. The Speech Act theory 5. Indicators of assertive behavior



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BUSINESS COMMUNICATION


Q.1 Short Note: -(Any three)

1. Ethno methodologists
2. Difference between listening and hearing
3. Qualities needed in group discussions
4. The Speech Act theory
5. Indicators of assertive behavior

Q.2 Answer any nine of the following questions:-

1. Explain the types of communication with example?
2. “Without feedback, communication is incomplete”. Discuss.
3. What is ethical communication?
4. Why it is important to identify the deterrents of listening process?
5. In cohorts, discuss the importance of body language in a presentation?
6. What is assertiveness? How it is different from aggressiveness? Explain with Examples?
7. Show the importance of voice modulation?
8. How can you be empathetic and assertive at the same time?
9. “Seeing is believing”. Discuss the statement in context of visual aids used for Presentations?
10. Prove with the help of examples that positive comments enhance the listening process?
11. How can the message be made in context and relevant for the receiver?

Q.3 Answer any three questions:

1. Explain the basic forms of communication and the process of communication?
2. Explain the types of Listening?
3. Explain seven steps of successful presentation?
4. Explain models of communication?

Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224



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